Data Protection and Privacy Policy



Data Protection & Privacy Policy

Who is collecting the data?
This policy is to explain how collects, protects, and uses personal data, ensuring that any personal data supplied by its customers is fairly and lawfully obtained.

What is the legal basis for processing the data? use of personal data is necessary to enable it to provide a service to its customers, including order processing, invoicing and in order to answer customer enquiries.

What data is being collected? needs certain personal data to enable it to provide its services to its customers. The personal data collected will generally include: company name, contact name, billing and postal address, telephone number, e-mail address.

Some data will be collected through third parties
When ordering hosting packages or domain names though the website and when filling in any on-line enquiry forms.

Will the data be shared with any third parties?
No we do not share customer information other than when a domain name has been purchased by us at the request of the customer. Customers have access and full control over this information in their Domain Name Control Panel.

How long will the data be stored? will store customer details for as long their account is active.

Customer Rights
The law within the European Economic Area gives individuals whose personal data is held by specific rights to access and rectify personal data held about them. These include the right to:

1. Obtain from confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients.

2. To request the deletion or rectification of personal data which is inaccurate.

How can the data subject raise a complaint?
Customers can contact in writing by post or e-mail.

Direct communication may from time to time inform its customers of important issue that may occur on the server.

To whom does disclose personal data? will only disclose personal data if under a duty to disclose or share in order to comply with any legal obligation, or in order to enforce or apply our terms of use.

How does protect the personal data it holds? has implemented appropriate internal security procedures that restrict access to and disclosure of personal data.

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences.

Cookie Name  Description
Cookie Control: When you click "I'm happy with this..." on the Cookie Control user interface, a cookie is set in order to remember your preference. These cookies are set only after the user has given consent to us to use cookies.
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G. Bates trading as is registered with the ICO